Dear readers,

We are currently preparing a feature about the technical problems facing the different Renault models in Egypt as well as the service at Renault Egypt / EIM company, who are at the same importers of KIA and Alfa Romeo cars. We are mainly doing a feature about the Renault Megane model, but will also include other Renault models like the Clio as well.

Please fill up the questionnaire online. This should not take more than 3 minutes.

All filled-out questionnaires and email will enter our raffle where one lucky winner will win an original Renault car cover as well as an exclusive ride in a Ferrari sports car, with a professional test-driver which will surely be a unique experience.

		Yes, Very Much	Yes	No	No, not at all
1	Are you satisfied with your Renault car?
2	Are you satisfied with Renault Egypt / EIM Company?
3	Are you satisfied with the Renault service in Egypt?
4	Are you satisfied with the car prices of Renault in Egypt?
5	Are you satisfied with the service prices of Renault in Egypt?
6	When you picked up your car last time from the service, was it clean and in good condition?
7	When you picked up your car last time from the service, was it dirty or even scratched or damaged?
9	After the service, did you feel the car was better than before?
10	After the service, did you feel the car was worse than before?
	.	Yes, sure	Maybe	No	Definitely not
11	Would you recommend Renault cars to your friends or family members?
12	Would you consider buying any other brand from EIM Company (KIA, Alfa Romeo or Renault)?
13	When facing technical problems with your Renault, did you feel Renault Egypt was honest with you?
14	Did Renault Egypt ever contacted you because of recalls and technical problems?
15	When Renault Egypt fixed something for free because of the warranty, did they ever write this in your invoice or did they ever handed you out a written statement regarding the warranty or recall?
16	Are you satisfied with the Renault service interval?
17	Do you believe that the Made-in-Turkey Renault models sold in Egypt have a different quality than the Renault models sold in the European key markets like France, Germany or Spain?
18	Do you receive a courtesy or replacement car when your Renault is in the regular or irregular service?
19	Did you ever send a complaint to Renault headquarter in France?
20	Was your problem with Renault Egypt solved after complaining to Renault France?
21	In Europe the Renault Megane is offered with more standard safety features and options like ESP (Electronic Stability Program), ASR, Park Distance Control, Key card hands-free, MP3 Radio, Tire pressure system, etc. Do you feel you are being ripped off at Renault Egypt?
22	Would you consider voting for any Renault model at the Egyptian Car of the Year Award (www.EgyptianCarOfTheYear.com )
23	Would you ever consider buying a Renault car again?

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